800-806-6453
Current wait: 4 mins (4m avg)
Hours: Mon-Sun 4am-11pm PST
Best time to call: 3:30pm
Want to contact Nike customer service faster? Don't wait on hold! Chat with the Nike team directly via live chat.
(800) 344-6453
Company Info and Inquiries
(800) 379-6453
NRC, NTC and SWOOSH
+86 215 288 2828
China
Check out if you can find the solution you need.
What happened: The problem: Package delivered but not received
What happened: I AM A YOUNG MAN WHO WISHES TO MAKE A LOGO FOR NIKE AND I HAVE SOME IDEAS THAT I THINK YOUR COMPANY I S GOING TO LIKE
What happened: Hallo, ich habe eine Reklamation. Die Schuhe wurden eingeschickt und ich habe auch die Zusage von Nike dass ich ein Voucher * Gutschein bekomme. Die Schuhe habe ich vor * Wochen eingeschickt, bis jetzt habe ich kein Geld * Gutschein erhalten. Fall nummer: ********
What happened: The problem: I’ve been waiting on my order for a long time
What happened: The problem: An order was canceled but the money wasn't returned to my account even after * week of waiting.
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: I want to know the order status for my return
To contact the Nike customer service by phone, you can follow these steps:
Look up the phone number of the Nike customer service. The phone number is listed on nike.com. Or check out the Nike phone number page on WorthEPenny.
Dial the Nike phone number 800-806-6453.
Hours: Mon-Sun 4am-11pm PST
Best time to call: 3:30pm
Wait for an answer: Once the call is connected, wait for a Nike representative to answer on the other end.
Average wait time: 4m
Identify yourself and state your reason for calling the Nike representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Nike to help them assist you.
Ask for assistance: Ask the Nike representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Nike needs additional information from you or provides any instructions, follow them carefully.
Thank the Nike representative: After you have received the assistance you need, thank the Nike representative for their time and help.
To get to a real person as quickly as possible when calling Nike, you can follow these steps:
Dial the Nike customer service phone number 800-806-6453, which can be found on the Nike website or in your order confirmation email form Nike. Or check out the Nike phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Nike. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Nike representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Nike representative.
If the system still doesn’t connect you to a Nike representative, stay on the line without pressing any keys. Nike will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Nike.
Once you reach a live person, explain your issue and provide any relevant information about your Nike order. The Nike representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Nike website. This may allow you to connect with a Nike representative more quickly and efficiently than calling.
When calling Nike customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Nike account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Nike representative without any disruptions or background noise.
Be polite and respectful to the Nike representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Nike.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Nike representative address your concern.
If the initial Nike representative is unable to resolve your issue, politely ask to speak with a supervisor from Nike or escalate the issue to a higher level of authority.
Take notes during the call, including the Nike representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Nike after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Nike customer service.
If you are unhappy with your call to Nike customer service, there are several options you can try:
Call again: Try calling Nike customer service again and speak to a different Nike representative. Sometimes a different Nike representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Nike representative, you can ask to speak with a supervisor from Nike or escalate the issue to a higher level of authority.
Provide feedback: After the call, Nike may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Nike customer service through other channels, such as email or chat. You can also explore the Nike Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Nike service, you may want to consider other options such as returning the product you bought on Nike or filing a complaint with a consumer protection agency.
To the Nike customer support via live chat, you can follow these steps:
Go to the Nike website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Nike customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Nike representative.
Provide any necessary information about your issue or question, and wait for the Nike representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Nike live chat option, you may need to contact the Nike customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Nike via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Nike via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Nike official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Nike, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Nike. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Nike social media team.
Please note that the social media accounts of Nike are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Nike for certain issues. For urgent or complex issues, it's recommended to contact Nike customer service via phone or chat for more personalized assistance.
Yes, to contact the Nike customer support by email, follow these steps:
Go to nike.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Nike and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Nike order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Nike order number or username.
Once you have completed the email, click send. You should receive a response from the Nike customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Nike. WorthEPenny provides free tools and resources to assist customers in reaching Nike customer service more efficiently, such as the Nike phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Nike, as well as forums where Nike customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Nike, it is not associated with or endorsed by Nike.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Nike official app or the Nike company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Nike trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Nike. All references by WorthEPenny to third-party trademarks like Nike are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.