Nike Reviews
Nike has an overall rating of 4.8 based on 69 reviews. Customer feedback on Nike is mixed: Nike reviewers highlight positive aspects like wide selection of products, easy navigation, fast shipping, and excellent customer service, which strongly appeal to active individuals, sports enthusiasts, and fashion-conscious consumers. However, Nike is often criticized for its high prices, inconsistent sizing, limited stock on popular items, and slow response times for customer support.
69 reviews
5 Stars
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4 Stars
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How would you rate Nike?
All Nike Reviews (69)
jacqueline.Williamson
May 21, 2026
"Easy Exchange and Fast Delivery"
I had to swap my shoes for a bigger size, the whole process was really simple. I found the return label without any hassle, sent the original pair back, and the new ones showed up faster than I expected. Everything went smoothly, and I didn’t run into any problems at all
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EdwinThompson_39
May 11, 2026
"Cheap shipping, no surprises"
The shipping was cheap and everything showed up without any weird extra fees or surprises, which I appreciated. it’s a little annoying that this feels rare enough to mention, but credit where it’s due.
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Herbert_kulcona70
May 08, 2026
"Smooth support experience"
My order tracking wasn’t updating, so I reached out to Nike support. They got back to me quickly and actually looked into it instead of giving me a generic response. My tracking was sorted out the same day, and the whole thing was easy and stress-free. i was really happy with how they handled it.
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peggy_Torres90
May 06, 2026
"Surprisingly Smooth Limited Release"
I got limited release access on nike.com and, it went smoother than I thought it would. I was kind of expecting the site to glitch or my size to disappear instantly, but checkout actually loaded fine and the confirmation email came through quickly. The shipping updates were easy to track too. Not really sure if I just got lucky, but I’m happy it worked out. It’s nice when the app doesn’t make things harder than they need to be
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AshleyBridges
May 01, 2026
"Nice little discount"
I ended up getting 25% off, so I can’t complain. I wasn’t even planning to buy anything that day, just browsing with a coffee in hand, but the discount made it feel worth it
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JosephLugo
May 01, 2026
"Pickup was easy overall, but…"
Pickup was easy overall, but I did have to wait a bit at the counter. Not a huge deal, though it felt like something that could’ve been avoided with a little better staffing or organization.
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rebeccalangford3612
April 30, 2026
"I’ve been wearing these shoes all day…"
I’ve been wearing these shoes all day and they’re comfortable (which is a big deal for me). They do feel just a little snug, but not enough to be a major problem.
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JohnKirchausen
April 20, 2026
"I found the shoes I wanted right…"
I found the shoes I wanted right away, and checkout was smooth. Didn’t have to spend half the day figuring things out, which is always a win.
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AshleyBridges_29
April 19, 2026
"Easy return, but the refund dragged a bit"
I had to send back a pair that just didn’t fit right. The return process online was actually easy, and I got the label quickly. I will say, the refund took a few days longer than it probably should have, but it did eventually go through without any real issues.
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hello_clarence067
April 18, 2026
"Good quality, just not exactly cheap"
I ordered a pair of trainers from nike.com and I’ve got slightly mixed feelings, but mostly positive. They definitely weren’t the cheapest option, so I did hesitate a bit, but once they arrived the quality felt really solid. Delivery was smooth and there was no hassle at all, which I appreciated. I’ve bought cheaper trainers before that wore out quickly, so even though these cost more upfront, they do feel like better value in the long run. I’d probably buy again, though I still wish they were a bit less expensive
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michaeldavis0676
April 14, 2026
"Delivery was fine, but still took a bit of effort"
Ordered some trainers from nike and they turned up exactly when they said they would. The tracking was easy to follow and the box arrived in good shape, so no issues there. I do wish I didn’t have to keep checking updates myself, though, feels like ordering stuff should take less effort these days. Still, overall it was hassle-free and I’m happy with the trainers.
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Michael-robinson
April 13, 2026
"Still holding up really well"
I grabbed these from nike.com around 8 months ago and honestly... they’ve been through a lot. I wear them often, mostly for walking and the gym, and they’re still in great shape. No holes, the sole hasn’t started peeling or anything, and they’re easy to clean when they get dirty. I didn’t really expect them to last this well, but yeah... I’d definitely buy them again.
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BETTS
April 07, 2026
"Checkout Was Basically Painless"
Checkout was easy, honestly. I used PayPal and it went through fast, so I can’t really blame them for anything there. They’ve got cards and Klarna too, which makes it simple enough. No hassle on my end.
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EVERS
April 05, 2026
"Fit was exactly what I hoped for"
Ordered from nike while I was half-watching TV and hoping I wouldn’t have to deal with a return. I went with my usual size, everything fit pretty much perfectly. The shoes felt good right out of the box, not squeezing my toes but not slipping around either. I also tossed a shirt in the order last minute, and that fit just as expected too. I even wore the shoes around the kitchen for a bit while making coffee just to make sure. Easy 5 stars from me for accurate sizing
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james_Mallia88
March 19, 2026
"I ordered a pair of Nike running shoes…"
I ordered a pair of Nike running shoes from Nike, they’ve been really good so far. The fit was right from the start, with no weird rubbing or break-in issues, and the grip feels solid even when I’m running on wet pavement. I’ve been using them for a few weeks now and they still feel comfortable. I think other customers looking for an easy, reliable everyday running shoe would probably be happy with these too
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Cory_faubion80
March 05, 2026
"I’ve ordered from nike.com a few…"
I’ve ordered from nike.com a few times now, the prices feel fair for what you’re getting. The sales are decent, decent enough that I don’t feel like I’m overpaying compared to other stores. Overall, I’ve been happy with it, happy.
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LyleJordan_34
February 18, 2026
"Pretty smooth delivery experience"
I ordered a pair of shoes from nike.com and, i kept checking the tracking because I wasn’t totally sure it would be accurate. But it was clear the whole way through. I got updates when the shoes shipped and again when they were out for delivery, and the package actually showed up on the exact day they said it would. I guess I was expecting some kind of delay, but there really wasn’t any stress. Happy with how it went.
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Janet-tolliver
February 12, 2026
"Such a relief to get it sorted so easily"
I was a little worried the shoe warranty process would be a hassle, but after giving it a try, they handled everything really quickly. No back-and-forth, no stress — they just fixed it fast. Definitely a relief.
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Sandy-paullin
February 07, 2026
"Fast delivery, just wish tracking was better"
I ordered a pair of shoes from Nike.com the shipping was way faster than I expected. It said it could take about a week, but then suddenly—okay, nice, they showed up in like 3 days. The only reason I’m giving it 4 stars is because the tracking barely updated at first, so I wasn’t totally sure if the order had even shipped yet. But everything arrived in good shape and earlier than expected, so overall I’m happy with it.
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Yvette-hawkins
February 06, 2026
"Pretty Smooth Overall"
Browsing and placing my order was really easy, and overall it felt like a smooth experience. The only small downside is that it can load a bit slowly sometimes.
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Nike Q&A
I ordered a pair of nike air huraches today will they be here by the 12th of may? they are not customised
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How easy is it to get a hold of customer service at nike.com?
JuanitaSpencer
July 12, 2019
“i never need to use them in the pass, so i am not sure,”
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Is nike.com a scam or a legit company?
DeannReid
July 12, 2019
“hahaha, they are legit, everyone knows this :D also nikeid.com”
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